Frequently Asked Questions

Everything you need to know about your Paris Texas experience.

Where does Paris Texas ship?

We offer worldwide shipping. Delivery times vary by region, typically ranging from 3-5 business days for express shipping and 7-10 business days for standard delivery.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.

What is your return policy?

We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags and packaging intact. Please note that return shipping costs are the responsibility of the customer.

How do I find the right size?

Our footwear typically follows Italian sizing. We provide a detailed size guide on every product page to help you find the perfect fit between US, UK, and EU scales.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Depending on your location, local payment options may also be available at checkout.

Are your products authentic?

Yes, all products purchased directly from our official online store are 100% authentic and manufactured in Italy using premium materials and craftsmanship.