Returns & Exchanges
At Paris Texas, we want you to be completely satisfied with your purchase. If your luxury footwear isn't the perfect fit, you may return or exchange your items within 14 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original designer packaging and dust bags, ensuring the shoebox is protected inside a sturdy shipping carton.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, removing any previous tracking stickers.
- 4.Ship and Track
Drop off your package at the designated courier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.